Delivery Methods and Costs

The time of delivery should be added to the time of packing. Delivery time to the United Kingdom – 5-7 business days.

The shipping cost depends on the weight of the package. If the order exceeds 10 kg, we will contact you.

The price for transport is approximate. The price varies depending on the exchange rate.

ATTENTION!

Below we present some important information useful in case of problems with the delivery made by the courier company. When receiving the shipment, the buyer should check the

shipment for mechanical damage that occurred during transport.

If the package has visible signs of damage (torn cardboard, flooded, dented, wrapping the package with courier tape):

– The customer is obliged to write down a damage report with the courier upon delivery. Then you need to open the package with the courier, check what is damaged and write down the protocol in accordance with the facts! If the protocol is not written down and the customer accepts the package with visible damage without any reservations, we cannot accept the complaint.

– The customer may refuse to accept it and then the package is returned to the sender.

If the parcel has no visible external damage, and the Customer accepts it (because the outer carton is not damaged), but later discovers that the goods inside are damaged, the Customer is obliged to report the complaint within 7 calendar days from the date of delivery by completing the complaint form available on the website of the selected carrier.

If the customer does not report damage within these 7 days of delivery, we cannot accept the complaint!